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All our products are guaranteed under normal use and maintenance if you live in metropolitan France. There is no possibility of after sale services if you don't live in metroplitan France.

The warranty depends and varies on the brand and the product. In case you want to claim warranty, we will identify the problem and will make every effort to carry out an exchange of the defective part.

If the product is no longer manufactured, we will replace it by an item of the same value and of equivalent specifications.

Each manufacturer is responsible for the application of the warranty on its products. Each product information insert specifies the details of the manufacturer's warranty. Do not hesitate to contact us for any clarification.

In case of problem with any product purchased on EyeShop.com and covered by warranty, Eyeshop will exchange the product avoiding any trouble for you by contacting  the supplier yourself. You do not have to waste time getting any updates.