The actual stock is indication for each item. This stock corresponds to the actual availability of the product you are interested in.
This stock is permanently modified according to arrivals in our stock, sales or corrections of stock. It may be that, when ordering and despite our vigilance, the product ordered is not in stock or the quantity in stock is less than the quantity you ordered.
In case of stock error you will be notified as quick as possible, and with your agreement we will replace it as far as possible for a similar item or a more expensive item in accordance with our customer service.
In case the item you select is announced "restocking in process", we will have to back-order it to our supplier. We have an average delay for each supplier, but we depend however on their production policy and restocking.
To shorten the process time of orders, a product out of stock, “restocking in process", is ordered to our supplier the following business day you passed the order on our website. You will be kept updated of the announced delay by the supplier once we have been informed.
In case of an exceptionally long delay, you will have at any time the opportunity to cancel your order or replace it as far as possible for a similar item or a more expensive item in accordance with our customer service.
For orders with several items we can ship the products in stock immediately. Once the products announced"restocking in process" received from the supplier, we will ship you the rest of your order on our charge by SO Colissimo. This offer is only available in mainland of France and Corsica.